The Rwanda eVisa is paid online via IremboGov using Visa or Mastercard, with government fees capped at USD 50 for a single-entry visa and USD 70 for a multiple-entry visa. All payments are non-refundable once processed, except for duplicate charges or system errors. Cancellation is only possible before processing begins by contacting IremboGov support or DGIE.
Last reviewed: 12 September 2026. Fee amounts and payment rules verified against the IremboGov support portal and the Rwanda Directorate General of Immigration and Emigration (DGIE).
Important: This is an independent informational guide. The only official Rwanda eVisa application portal is irembo.gov.rw.
Rwanda eVisa Fee Amounts by Visa Type
Rwanda eVisa fees are capped at USD 50 (single entry) and USD 70 (multiple entry) via IremboGov; commercial agencies bundle the government fee with a processing fee, resulting in higher all-inclusive rates. For a full breakdown of all applicable charges, see our guide on how much a Rwanda eVisa costs.
| Visa Type | Gov Fee (IremboGov) | Commercial Agency Fee | Validity | Entry |
|---|---|---|---|---|
| Tourist | ≤ USD 50 | USD 159 | 30 days | Single |
| Transit | ≤ USD 50 | USD 85 | 3 days | Single |
| Multiple Entry | ≤ USD 70 | USD 179 | 90 days | Multiple |
Commercial agencies charge USD 159 (Tourist), USD 85 (Transit), and USD 179 (Multiple Entry), all excl. VAT. Applying directly through IremboGov ensures the lowest Rwanda eVisa cost. The commercial agency prices shown are for comparison only; we do not operate or endorse any third-party visa agency.
Accepted Rwanda eVisa Payment Methods
IremboGov online accepts Visa and Mastercard for Rwanda eVisa payments; American Express is phone-only via the Rwandan High Commission; Bank of Kigali handles offline payments. PayPal, Apple Pay, Google Pay, and mobile money are not supported for Rwanda eVisa payments.
| Payment Method | Online (IremboGov) | By Phone (High Commission) | Offline |
|---|---|---|---|
| Visa | Yes | Yes | No |
| Mastercard | Yes | Yes | No |
| American Express | No | Yes | No |
| Bank of Kigali | No | No | Yes |
| Bank transfer | No | Yes | Yes |
| PayPal / Apple Pay / Google Pay | No | No | No |
| MTN MoMo / Airtel Money | No | No | No |
For IremboGov support, visit support.irembo.gov.rw. The Rwandan High Commission in London accepts Amex and bank transfer by phone at +44 (0)207 224 9832 or [email protected].
Which Credit and Debit Card Brands Can I Use?
Visa and Mastercard credit and debit cards are fully supported for Rwanda eVisa online payment on IremboGov. UK-issued Visa and Mastercard products, including Revolut and Monzo cards, work without issue. Prepaid cards are accepted if Visa or Mastercard-branded. American Express is phone-only through the Rwandan High Commission or commercial agencies. Discover, Diners Club, and JCB are not accepted for Rwanda eVisa payments.
Can I Pay with Mobile Money (MTN MoMo or Airtel Money)?
MTN MoMo and Airtel Money are not accepted for online Rwanda eVisa payments on IremboGov. Mobile money may only apply for visa-on-arrival fees at Kigali International Airport. UK-based applicants must use card payment exclusively for the Rwanda eVisa application.
How to Pay the Rwanda eVisa Fee: Step-by-Step
After completing the IremboGov application form, applicants pay the Rwanda eVisa fee via the card gateway with 3D Secure authentication and must complete payment within 72 hours of reference generation. For a broader walkthrough of the entire submission process, read our step-by-step Rwanda eVisa application guide.
Complete the eVisa application form
Fill in the application form on IremboGov.
Upload required documents
Upload your passport scan, portrait photo, and itinerary.
Review and confirm application details
Review your application details and confirm accuracy.
Select card type
Select Visa or Mastercard at the payment gateway.
Enter card details
Enter your card number, expiry date, CVV, and billing address.
Complete 3D Secure authentication
Complete 3D Secure authentication (Verified by Visa / Mastercard SecureCode).
The Rwanda eVisa payment reference is valid for 72 hours; if it expires, re-initiate the application. IremboGov uses SSL/TLS encryption, is PCI DSS compliant, and does not store card details after the transaction. Payment confirmation is sent by email with your Irembo reference number.
Rwanda eVisa Payment in GBP: Currency and Exchange Rates for UK Applicants
Rwanda eVisa fees are charged in USD; UK banks convert at their daily rate. Always select USD at checkout to avoid inflated Dynamic Currency Conversion (DCC) rates.
| Visa Type | Fee (USD) | Approx. GBP | UK Card Fee |
|---|---|---|---|
| Tourist (Single) | USD 50 | £39-£42 | 0-3% |
| Multiple Entry | USD 70 | £55-£59 | 0-3% |
A foreign transaction fee of 0-3% may apply depending on the issuer. Travel-friendly cards such as Monzo, Starling, or Revolut can reduce or eliminate conversion costs for Rwanda eVisa payments.
Rwanda eVisa Refund Policy: Can You Get Your Money Back?
Rwanda eVisa refund eligibility is strict: fees are non-refundable once processed. Refunds are considered only for duplicate charges or system errors, with resolution taking 15-30 business days.
| Scenario | Refundable? | How to Claim |
|---|---|---|
| Duplicate charge or system error | Yes | Email DGIE with Irembo ref + bank statement |
| Application rejected (incomplete docs) | No | – |
| Voluntary cancellation after processing | No | – |
| Change of travel plans | No | – |
To request a refund for your Rwanda eVisa, email DGIE at [email protected] or call +250-788-152-222. Include the Irembo reference number, proof of payment, and a brief explanation. UK applicants may also contact the Rwandan High Commission at [email protected] or +44 (0)207 224 9832 (Monday-Friday, 9:30 am-1:00 pm and 2:00 pm-5:00 pm). Allow 15-30 business days for the claim to be reviewed. If your application was denied, learn more about what happens when a Rwanda eVisa is rejected and what steps you can take next.
How to Cancel Your Rwanda eVisa Application
Applicants can cancel a Rwanda eVisa application via IremboGov or by emailing DGIE, but only before processing begins – typically within 24-72 hours of submission. Check your application status on the Irembo platform before requesting cancellation.
Log in to IremboGov
Log in to your IremboGov account and navigate to “My Applications”.
Locate and cancel the pending application
Locate the pending application and click “Cancel” or “Withdraw Application” if available.
Contact IremboGov support
If no online option appears, contact IremboGov support at support.irembo.gov.rw.
Email DGIE
Alternatively, email DGIE at [email protected] with your Irembo reference number.
Confirm cancellation
Confirm cancellation via the response email from DGIE.
Only cancellation before processing (24-72h) may qualify for a refund; after processing begins, the Rwanda eVisa fee is forfeited. There is no automated self-service cancellation – applicants must contact support.
What to Do If Your Rwanda eVisa Payment Fails or Is Charged Twice
For duplicate Rwanda eVisa charges, contact your bank to initiate a chargeback and email DGIE at [email protected] with proof. Resolution takes 15-30 business days.
| Issue | Cause | Solution |
|---|---|---|
| Payment declined | Insufficient funds or bank blocking international transactions | Verify card balance; call your bank to authorise Rwanda payments |
| 3D Secure timeout | Authentication window expired | Retry payment; complete Verified by Visa / Mastercard SecureCode promptly |
| Duplicate charge | System error or double submission | Check IremboGov for duplicate refs; contact bank for chargeback; email [email protected] with Irembo refs and bank statement |
UK banks may hold international payments for 24 hours as a fraud precaution – this is normal, not a declined Rwanda eVisa payment. For more help with card issues, see our guide on Rwanda eVisa payment failures and double charges.
Rwanda eVisa Payment, Refunds and Cancellations: FAQ
How much does the Rwanda eVisa cost in 2026?
Government fees: ≤ USD 50 single, ≤ USD 70 multiple. Commercial agencies charge USD 159 (tourist), USD 85 (transit), USD 179 (multiple), excl. VAT.
Can I pay for the Rwanda eVisa in British Pounds (GBP)?
No. IremboGov charges all fees in USD. Your UK bank converts to GBP at its daily rate. A 0-3% foreign transaction fee may apply. Always select USD at checkout to avoid DCC.
What happens if my Rwanda eVisa payment is declined?
Your application is not submitted and no money is taken. Check card details, ensure your bank allows international transactions to Rwanda, and retry. If charged despite the decline, contact your bank and email DGIE at [email protected].
Can I get a refund if my Rwanda eVisa application is rejected?
No. Fees are non-refundable for rejected applications. Refunds only for duplicate charges or system errors. Email DGIE at [email protected] with proof. Allow 15-30 business days.
How do I cancel my Rwanda eVisa application?
Log in to IremboGov, go to My Applications, and click Cancel or Withdraw. If not visible, email DGIE at [email protected] with your Irembo reference. Only before processing begins (24-72h).
Can I pay with PayPal or Apple Pay?
No. IremboGov accepts Visa and Mastercard online. Amex by phone only. PayPal, Apple Pay, Google Pay, Samsung Pay, Discover, Diners Club, and JCB are not supported.
How long is my payment reference valid?
Typically 72 hours. If expired, you must re-initiate the Rwanda eVisa application. Have your card details ready before starting.
What should I do if I am charged twice for my eVisa?
Check IremboGov for duplicate reference numbers. Contact your bank for a chargeback. Email DGIE at [email protected] with both refs, bank statement, full name, and passport number. Resolution: 15-30 business days.
Is there an additional service fee on top of the government fee?
Direct IremboGov: government fee + VAT only. Commercial agencies add a processing fee, resulting in higher all-inclusive rates. Apply directly for the lowest Rwanda eVisa cost.
Can I get a payment receipt for my Rwanda eVisa application?
Yes. Log in to IremboGov, navigate to the application, and download the payment confirmation receipt as PDF. A confirmation email with your Irembo reference is also sent.
The Rwanda eVisa is paid online via IremboGov using a Visa or Mastercard credit or debit card. Government fees are capped at USD 50 for a single-entry tourist visa. American Express is accepted by phone only; PayPal and mobile money are not supported. All payments are non-refundable once processed, except for duplicate charges or system errors. Cancellation is possible only before processing begins by contacting IremboGov support or emailing [email protected].
Sources: IremboGov payment guidance (accessed 12 Sep 2026), DGIE contact pages, and the Rwandan High Commission in London. This is an independent informational portal and is not affiliated with the Rwandan government.
